All of Warranty Direct’s 50,000 live policies are used to build up a particular manufacturer’s ratings into one figure that should expose whether cars from this stable are generally reliable - or maybe not! Perhaps most models lack in a certain area, Audis suspensions might be a case in point. Any manufacturer can introduce the occasional misfit but this rating might give you the confidence to consider a later model edition or an alternative model from the same marque – or satisfy your general misgivings and encourage you to look elsewhere! Due to this being an average a single high or low scoring model can disproportionately affect the result however.
The Results
The UK Reliability index takes into account all factors of a repair, the cost of the parts and the frequency of failures - The Average of all cars is 100 which means that if the figure for the car you are looking at has a higher than average index (118) it indicates that that car is less reliable than the average, if however there is a lower than average index (60) the reliability is better.
Separately to this figure you can also look at the average cost of repairs for a particular make or model, a car with a good reliability index and a high average cost would imply that the frequency of failure is low, however when it does fail the bill will be a lot more than the average. Toyota, for example, has a high average cost of repair but quite a good index rating - which means that the car fails infrequently but when it does you will be in for a larger than average bill. Overall however, Toyota is a very strong make of car to buy.
| Rank | Make and Model | Reliability Index | Reliability Index |
|---|---|---|---|
| 1. | Honda |  | 30.75 |
| 2. | Suzuki | | 37.67 |
| 3. | Toyota | | 53.27 |
| 4. | Ford | | 53.64 |
| 5. | Kia | | 59.75 |
| 6. | Mazda | | 63.50 |
| 7. | Mitsubishi | | 63.67 |
| 8. | Subaru | | 66.25 |
| 9. | Smart | | 68.00 |
| 10. | Daewoo | | 69.50 |
| 11. | Hyundai | | 73.00 |
| 12. | Peugeot | | 74.73 |
| 13. | Lexus | | 76.43 |
| 14. | Skoda | | 79.50 |
| 15. | Rover | | 81.00 |
| 16. | Nissan | | 81.45 |
| 17. | Citroen | | 81.64 |
| 18. | Fiat | | 81.67 |
| 19. | Vauxhall | | 85.83 |
| 20. | Seat | | 88.67 |
| 21. | Volvo | | 91.20 |
| 22. | Chrysler | | 96.25 |
| 23. | Mini | | 96.33 |
| 24. | Volkswagen | | 97.89 |
| 25. | Saab | | 126.00 |
| 26. | BMW | | 126.07 |
| 27. | Renault | | 135.82 |
| 28. | MG | | 139.20 |
| 29. | Audi | | 143.64 |
| 30. | Jaguar | | 156.00 |
| 31. | Mercedes-Benz | | 164.06 |
| 32. | Alfa Romeo | | 165.00 |
| 33. | Jeep | | 167.33 |
| 34. | Porsche | | 187.50 |
| 35. | Land Rover | | 191.25 |
